Shipping | Returns | FAQ

SHIPPING

It takes 2-3 business days to process all orders. Once orders are processed it takes another 3-5 business days to receive your order. All orders are shipped with USPS and you will receive a tracking number once your order has been shipped out. Your tracking number will be sent to the email in which you have provided upon checkout. 

Once orders are shipped out and received by USPS, AURA is no longer responsible for the package. 

RETURNS

ALL SALES ARE FINAL. We do not have a return or exchange policy unless there was a mistake on our behalf. If there is a mistake on our behalf, you have 24hrs from when your order is considered "delivered" by USPS to take photos of the item(s) in which are considered a mistake on our end and email it to info.shopaura@gmail.com with your full name and order number. Please allow up to 48hrs for a response time.
THERE ARE ABSOLUTELY NO REFUNDS. NO EXCHANGES. NO CANCELLATIONS.